Fictional product and launch case · Document 20
Issue Log
The team records a false-positive issue that blocks a legitimate booking in controlled testing.
AegisShield Web Application Firewall · Week 7; resolved before gate
AegisShield, BookEasy, the people, findings and decisions are fictional and created for portfolio demonstration.
ISS-01
| Field | Record |
|---|---|
| Problem | A broad protection rule blocks a legitimate BookEasy booking in the test environment. |
| Impact | Pilot-readiness evidence is incomplete and the sponsor decision cannot proceed. |
| Owner | Engineering lead; Security and QA verify the correction. |
| Immediate action | Pause the affected scenario, preserve evidence and narrow the rule before retest. |
| Exit condition | The booking passes, the rule behavior is explained and the exception is controlled and audited. |
Status
The issue is a product-safety defect found in testing, not a production incident. The PM links it to the requirement, risk register, decision record and retest evidence.